Privacy Policy
Last updated: September 2025
Steel Coaching (“Steel Coaching”, “we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect, how we use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).
Data Controller:
Steel Coaching
Unit 6 Hillfoot Industrial Estate
11 Hoyland Road
Sheffield
S38AB
Email: [email protected]
Phone: 07463 865 772
1) Information we collect
a) Information you provide
Contact details: name, email, phone number.
Enquiry or booking details: goals, preferred times, programme interests.
Health and readiness information (members only): pre-exercise questionnaires, medical considerations relevant to safe training.
Membership and billing details.
Marketing preferences.Here's some stuff
b) Information from your interactions with us
When you complete forms on our website or contact us directly.
When you become a member and provide health or training-related information needed to deliver safe services.
2) How we use your information
We use your information to:
Respond to enquiries and book consultations.
Provide safe and effective training programmes.
Manage memberships, billing, and customer service.
Track progress and personalise your experience.
Send relevant updates, offers, or news where you have opted in (you can unsubscribe at any time).
Comply with our legal obligations (e.g., health and safety, tax records).
3) Legal basis for processing
We process your information under one or more of the following:
Contract: to deliver the services you request.
Legitimate interests: to operate and improve our business and communicate with you.
Consent: for marketing communications (you can withdraw at any time).
Legal obligations: where required by law (e.g., record keeping).
Vital interests: very rarely, for your safety in an emergency.
4) Sharing your information
We will not sell or trade your data. We may share it with:
Service providers who support our business (e.g., secure payment processing, email systems).
Professional advisers (e.g., accountants, legal advisors).
Authorities if required by law or to protect rights and safety.
5) Data retention
We only keep your data as long as necessary for the purposes described:
Enquiry data: usually up to 12–24 months after last contact.
Member data: for the duration of membership and up to 6 years after for legal/financial purposes.
Health screening forms: retained for safety and compliance while you are a member, and for a limited period afterwards.
Marketing contacts: until you unsubscribe or ask us to delete your data.
6) Security
We take appropriate measures to protect your data against unauthorised access, alteration, or loss.
7) Your rights
You have the right to:
Access your data and request a copy.
Correct inaccurate or incomplete data.
Request deletion of your data (where appropriate).
Restrict or object to processing.
Withdraw consent to marketing.
Complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data (ico.org.uk).
To exercise your rights, contact us at [email protected].
8) Children’s privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under 16. If we learn that a child has provided data, we will delete it.
9) Updates to this policy
We may update this Privacy Policy from time to time. The updated version will always be available on our website.
10) Contact us
Steel Coaching
Unit 6 Hillfoot Industrial Estate
11 Hoyland Road
Sheffield
S38AB
Email: [email protected]
Phone: 07463 865 772
Unit 6 Hillfoot Industrial Estate
11 Hoyland Road
Sheffield
S38AB
© Copyright 2025.
Steel Coaching.